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Nearly a million victims hit by massive BogusBazaar campaign — credit card details stolen, but here’s how to stay safe

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Almost a million people around the world have fallen victim to a highly organized fraud campaign, which scammed them out of some $50 million in the past couple of years.

According to a report from SRLabs, a group of cyber-criminals, supported by a wider network of affiliates, were organized into a crime ring dubbed BogusBazaar. This ring automated the creation and rotation of thousands of fake shopping websites – 22,500 domains, to be exact.

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Life Style

is the milk supply safe?

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A Tollgate farm employee milks cows in Ancramdale, New York.

Cows are milked on a farm in New York State.Credit: Angela Weiss/AFP via Getty

The outbreak of avian influenza in US dairy cattle shows no signs of slowing. Over the past three weeks, the number of states where cows infected with bird flu have been detected has risen from six to eight. A preprint1 posted on 16 April reported the discovery of the virus in raw milk from infected cows, and US federal authorities said on Wednesday that the virus had been found in lung tissue collected from a seemingly healthy cow.

Also on Wednesday, US officials confirmed at a media briefing that genomic material from the H5N1 strain, which is causing the outbreak, had been detected in milk sold in shops.

Detection of viral particles in milk sold to consumers suggests that avian flu in cows could “be more widespread than initially thought”, says food scientist Diego Diel at Cornell University in Ithaca, New York. “Increased surveillance and testing in dairies should be an important part of control measures going forward.” Nature looks at the implications for human health and the future of the outbreak.

What does it mean that H5N1 is in retail milk?

It’s still unclear how many milk samples the FDA has tested or where the samples were collected. The agency said that it would release more information in the coming days and weeks.

After it leaves the farm and before it hits the shelves, milk is pasteurized to inactivate pathogens. To detect H5N1, the FDA used a test called quantitative polymerase chain reaction (qPCR), which picks up viral RNA. Because it detects fragments of the viral genome, the test cannot distinguish between living virus and the remnants of dead virus, says dairy scientist Nicole Martin at Cornell University.

“The detection of viral RNA does not itself pose a health risk to consumers, and we expect to find this residual genetic material if the virus was there in the raw milk and was inactivated by pasteurization,” she says.

The presence of viral material in commercially available milk does have broader implications, however. There are several possible explanations, says virologist Brian Wasik, also at Cornell University. It could be that the outbreak is more pervasive than farmers realized, and that milk from infected animals is entering the commercial supply. Another possibility, he says, is that “asymptomatic cows that we are not testing are shedding virus into milk”. But it’s also possible that both scenarios are true.

US federal rules require milk from infected cows to be discarded, but it’s not yet clear whether cows often start shedding the virus before they look sick or produce abnormal milk. The 16 April preprint, which has not yet been peer reviewed, includes reports that milk from infected cows is thicker and more yellow than typical milk and that infected animals eat less and produce less milk than usual.

Is milk with traces of H5N1 in it a threat to humans?

There is no definitive evidence that pasteurization kills H5N1, but the method kills viruses that multiply in the gut, which are hardier than flu viruses, says Wasik. “Influenza virus is relatively unstable,” he says, “and is very susceptible to heat.” Pasteurization of eggs, which is done at a lower temperature than pasteurization of milk, does kill H5N1.

It’s possible that pasteurization would be less effective at killing relatively high viral concentrations in milk, says Wasik. Finding out whether this is the case requires experimental data. In the absence of a definitive answer, keeping milk from infected cows out of the commercial supply is extremely important.

When Nature asked when to expect more evidence on whether pasteurization kills H5N1, Janell Goodwin, public-affairs specialist at the FDA in Silver Spring, Maryland, said that the agency and the US Department of Agriculture (USDA) “are working closely to collect and evaluate additional data and information specific to” H5N1.

Is milk spreading bird flu among cows?

USDA researchers have tested nasal swabs, tissue and milk samples of cows from affected dairy herds and have found that milk contained the highest viral concentrations. This indicates that the virus could be spreading through milk droplets.

If so, milking equipment could be involved. “The teat cups of a milking machine could transfer remnants of H5N1-containing milk from one cow to the teats of the next cow being milked,” says virologist Thijs Kuiken at Erasmus University Medical Centre in Rotterdam, the Netherlands. “Even if they are washed and disinfected, the levels of virus in the milk of infected cattle are so high that one could not exclude the possibility of infectious virus being transferred from cow to cow by this route.” In fact, in some equipment set-ups, workers spray down milking machines with high-pressure hoses to clean them, which would aerosolize any infected milk, says Wasik.

The USDA website concurs that viral spread is “likely through mechanical means”.

Is enough being done to stop the spread?

The FDA announced on Wednesday that cows must test negative for bird flu before they can be moved across state lines. That might help to stem the outbreak, scientists say. Animals in the US dairy industry move around a lot, Wasik says. Calves are moved to be raised into milk cows, cows are moved when they stop producing milk and farmers sell the animals. Such movement is probably “a main driver” of the outbreak, Wasik says.

Diel would like to see surveillance of bulk milk samples at farms. Wastewater testing and environmental sampling could be useful, too, Wasik says, particularly around farms near outbreaks or farms where cows have been moved. He also advocates for a quarantine or observation period of 24 or 48 hours when cattle are moved to a new farm.

Such surveillance measures “could really buy us time, slow down the outbreak”, says Wasik, so researchers and agencies can “get a better handle on it. Because time is what’s of the essence.”

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Google adds biometric verification to Play Store to keep your in-store wallet safe

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Google has been emailing Android users about an update to the Play Store allowing you to enable biometric verification for purchases. We got the message over the weekend buried in our inbox. It states users can set fingerprint or facial recognition on the digital storefront as long as they have a mobile device that supports the technology. Once set up, “you’ll be asked to verify it’s you with biometrics” every time you buy something on the platform. 

We can confirm the update is live as it appeared on our phone. To turn it on, open the Play Store app then tap Settings near the bottom. Expand Purchase Verification and toggle the switch to activate Biometric Verification. The storefront will then ask you to type in your password to confirm the setting change. 

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The AI image generator that protects businesses: We talk to iStock about balancing creative freedoms and commercially safe tools

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Billed as a commercially safe AI image generator, iStock released its AI photo platform back in January 2024 – and during a live demo of the latest update, we spoke to Chief Product Officer Grant Farhall and Bill Bon, Director of Editing, about creative efficiencies, business-first AI, and what makes a good AI text-to-image prompt.

Famed for its stock media library, the company, owned by Getty Images, has been focused of late on creating a good, usable AI tool that’s accessible at pretty much every level of an organization. And a commercially safe one, too, untrained on copyrighted materials that might bring down unnecessary lawsuits on businesses big and small. 

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Another top WordPress plugin has a serious security flaw — patch now to keep your website safe

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Another major WordPress plugin was found vulnerable to a high-severity flaw which allowed malicious actors to steal sensitive information from the website, including password hashes.

LayerSlider has published a new security advisory, saying the product is now in version 7.10.1, but adding, “This update includes important security fixes.”

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How to achieve safe water access for all: work with local communities

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More than two billion people worldwide lack access to reliable, safe drinking water. Challenges around managing water resources are complex and wide-ranging. They are interlinked with those affecting land and food systems and are exacerbated by the climate crisis. Four scholars propose ways to prompt progress in water governance — and highlight just how crucial it is for local communities to be involved.

Portrait of Farhana Sultana

Farhana Sultana approaches research on environmental harms and social inequities in tandem.Credit: Wainwright Photos

FARHANA SULTANA: Collaborate to advance water justice

Throughout my childhood in Dhaka, Bangladesh, the frantic call ‘Pani chole jaitese!’ (‘The water is running out!’) prompted my family, along with the entire neighbourhood, to scramble to fill pots and buckets with water before the taps ran dry. I witnessed women and girls walk long distances to secure this basic necessity for their families, long before water governance became central to my academic career. Amid water insecurity, the opposite extreme was just as familiar — going to school through devastating floods and experiencing the fall-out from disastrous cyclones and storm surges.

Municipal water services in Dhaka also struggled to meet the growing demands of a rapidly urbanizing and unequal megacity. Access to electricity — needed to run water pumps — was sporadic, and there weren’t enough treatment plants to ensure clean water for millions of residents.

These early experiences fuelled my dedication to tackling water injustices. Today, as an interdisciplinary human geographer with expertise in Earth sciences, and with policy experience gained at the United Nations, I approach environmental harms and social inequities in tandem — the root causes that connect both must be addressed for a just and sustainable future. My research also encompasses climate justice, which is inextricably linked with water justice. Climate change intensifies water-security concerns by worsening the unpredictability and severity of hazards, from floods and droughts to sea-level rise and water pollution.

Such events hit marginalized communities the hardest, yet these groups are often excluded from planning and policymaking processes. This is true at the international level — in which a legacy of colonialism shapes geopolitics and limits the influence of many countries in the global south on water and climate issues — and at the national level.

However, collaborative work between affected communities, activists, scholars, journalists and policymakers can change this, as demonstrated by the international loss-and-damage fund set up last year to help vulnerable countries respond to the most serious effects of climate-related disasters. The product of decades of globally concerted efforts, this fund prioritizes compensation for low-income countries, which contribute the least to climate change but often bear the brunt of the disasters.

I also witnessed the value of collaboration and partnership in my research in Dhaka. Community-based groups, non-profit organizations and activists worked with the Dhaka Water Supply and Sewerage Authority to bring supplies of drinking water at subsidized prices to marginalized neighbourhoods, such as Korail, where public infrastructure was missing.

Globally, safe water access for all can be achieved only by involving Indigenous and local communities in water governance and climate planning. People are not voiceless, they simply remain unheard. The way forward is through listening.

Portrait of Tara McAllister wearing a black face mask

Tara McAllister is exploring the interface between Mātauranga Māori (Māori Knowledge) and non-Indigenous science.Credit: Royal Society of New Zealand

TARA MCALLISTER: Let Māori people manage New Zealand’s water

I have always been fascinated by wai (water) and all the creatures that live in it. Similar to many Indigenous peoples around the world, Māori people have a close relationship with nature. Our connection is governed by geneaology and a concept more akin to stewardship rights than to ownership. This enables us to interact with our environment in a sustainable manner, maintaining or improving its state for future generations.

I was privileged to go to university, where I studied marine biology. I then moved to the tribal lands of Ngāi Tahu on Te Waipounamu, the South Island of New Zealand, which triggered my passion for freshwater ecosystems. Intensive agriculture is placing undue pressure on the whenua (land) and rivers there. Urgent work was required. Undertaking a PhD in freshwater ecology, I studied the causes of toxic benthic algal blooms in rivers. For me, there is no better way to work than spending my days outside, with my feet in the water.

Residents get their containers filled with drinking water from a municipal tanker in India

A worker fills people’s water containers from a tanker in Kolkata, India.Credit: Rupak De Chowdhuri/Reuters

Having just started a research position at Te Wānanga o Aotearoa, a Māori-led tertiary educational institution, I am now exploring the interface between Mātauranga Māori (Māori Knowledge) and non-Indigenous science, and how these two systems can be used alongside each other in water research. I have also been working on nurturing relationships with mana whenua, the community that has genealogical links to the area where I live, so that I can eventually work in the community’s rivers and help to answer scientific questions that its members are interested in.

Despite a perception that Aotearoa (New Zealand) is ‘clean and green’, many of its freshwater ecosystems are in a dire state. Only about 10% of wetlands remain, and only about half of rivers are suitable for swimming. Water resource management is challenging, because of a change this year to a more right-wing government. The current government seems intent on revoking the National Policy Statement for Freshwater Management, established in 2020.

This policy has been crucial in improving the country’s management of freshwater resources. Although not perfect, it does include Te Mana o te Wai — a concept that posits that the health and well-being of water bodies and ecosystems must be the first priority in such management. It is now in danger of being repealed.

I think that, ultimately, our government’s inability to divulge control and power to Māori people to manage our own whenua and wai is what limits water resource management. More than any change in policy, I would like to see our stolen lands and waters returned.

Portrait of Suparana Katyaini

Suparana Katyaini calls for more policy support for Indigenous-led water management.Credit: Milan George Jacob

SUPARANA KATYAINI: Consider water, food and land together

Growing up in New Delhi, I always had easy access to drinking water — until the summer of 2004, when a weak monsoon triggered a water crisis and the city had to rely on water tankers. I realized then that good management of water resources supports our daily lives in ways we take for granted until we experience scarcity.

My professional journey in research and teaching has been motivated by this experience. During my environmental studies of water poverty in India, I noticed that the field relied largely on quantitative data over qualitative insights — the degree of water-resources availability, access and use are typically assessed through metrics such as the water-availability index or the water-demand index. But in many places, Indigenous and local communities, including farmers and women in any occupation, have collectively developed skills to weather periods of water scarcity. Paying attention to these skills would lead to better water management. For example, the issue of food and nutritional insecurity in water-scarce areas in the state of Odisha, India, is being solved by Bonda people through revival of the crop millet, using varieties that are nutritious, water-efficient and climate-resilient.

But these efforts need more policy support. My current work at the Council on Energy, Environment and Water explores how water, food and land systems are interlinked in India, and how better understanding of these relationships can inform policies. I am looking to identify similarities and differences in objectives of national and regional policies in each sector, as well as exploring whom they affect and their intended impacts. The aim is to move towards unifying water, food and land governance.

Portrait of Michael Blackstock sat at the base of a tree

Michael Blackstock examines climate change from a water-centred perspective.Credit: Mike Bednar

MICHAEL BLACKSTOCK: Shift attitudes towards water

In 2000, I conducted an ethnographic interview with Indigenous Elder Millie Michell from the Siska Nation in British Columbia, Canada, that transformed my interest in water from intellectual curiosity to passion. She passed a torch to me that fateful day. During our conversation for my research about the Indigenous spiritual and ecological perspective on water, she asked me: “Now that I shared my teachings and worries about water, what are you going to do about it?” She died of a stroke a few hours later.

As an independent Indigenous scholar, I went on to examine climate change from a water-centred perspective — drying rivers, downpours, floods and melting ice caps are all water. This approach, for which I coined the term ‘blue ecology’, interweaves Indigenous and non-Indigenous ways of thinking. It acknowledges water’s essential role in generating, sustaining, receiving and, ultimately, unifying life on Mother Earth. This means changing our collective attitude towards water.

In 2021, I co-founded the Blue Ecology Institute Foundation in Pavilion Lake, Canada, which teaches young people in particular to acknowledge the spiritual role of water in nature and in our lives, instead of taking it for granted as a commodity or ecosystem service. Giving back to nature with gratitude is also crucial. Such restrained consumption — taking only what is needed — would give abused ecosystems time to heal.

A focus on keeping water healthy can help to guide societies towards more sustainable environmental policies and climate-change resilience — and ensure that future generations will survive with dignity. Critics say, ‘Blue ecology is kinda out there.’ In my view, however, ‘here’ is not working.

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WhatsApp’s new security label will let you know if future third-party chats are safe

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WhatsApp is currently testing a new in-app label letting you know whether or not a chat room has end-to-end encryption (E2EE).

WABetaInfo discovered the caption in the latest Android beta. According to the publication, it’ll appear underneath the contact and group name but only if the conversation is encrypted by the company’s “Signal Protocol” (Not to be confused with the Signal messaging app; the two are different.) The line is meant to serve as a “visual confirmation” informing everyone that outside forces cannot read what they’re talking about or listen to phone calls. WABetaInfo adds that the text will disappear after a few seconds, allowing the Last Seen indicator to take its place. At this moment, it’s unknown if the two lines will change back and forth or if Last Seen will permanently take the E2EE label’s place.



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COVID vaccines are safe for pregnant women and babies, study finds

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Landmark study contradicts misinformation about brain development and conditions like autism in children.

The COVID vaccine is safe to administer during pregnancy, reports UC San Francisco in an important finding on the safety of the vaccine in infants — despite widespread fear and misinformation.

The study, published in JAMA Pediatrics, is the first scientific inquiry into whether infants are at increased risk of neurodevelopmental impairments as a result of maternal vaccination.

The landmark study of more than 2,200 infants from across the country found that in utero exposure to the vaccine caused no abnormal delays when the infants were tested at 12 months and again at 18 months.

“This is a very reassuring finding — pregnant women have been facing unanswered questions around COVID vaccinations for several years,” said first author Eleni Jaswa, MD, MSc, a reproductive endocrinologist and fertility specialist at UCSF Health, noting the investigation started in April 2020. She is also an assistant professor in the UCSF Department of Obstetrics, Gynecology & Reproductive Sciences.

First meaningful evidence of maternal vaccination safety during pregnancy

Although pregnant women are considered at increased risk of severe illness with COVID-19, some chose not to get the COVID vaccine due to safety concerns around potential risks to their unborn children.

Some 34% of the participants in the study were vaccinated in the first trimester, about 45% in the second trimester, and nearly 21% in the third trimester. They were asked to complete a 30-item questionnaire assessing whether their infants performed expected milestones.

After adjusting for such factors as maternal age, race, ethnicity, education, income and maternal depression, the researchers found no difference in the risk of infant neurodevelopment at either 12 months or 18 months. They noted an increased risk of delay among male infants at 12 months but the difference was not observed at 18 months.

The study is ongoing.

“Understandably, there’s been concern about the potential impact of maternal vaccination on offspring,” said senior author Heather Huddleston, MD, a UCSF Health reproductive endocrinologist and director of the UCSF Polycystic Ovary Syndrome Clinic (PCOS).

“Despite early safety data as well as recommendations from physicians and health organizations, vaccine hesitancy is still preventing universal use,” she said. “To this day, misinformation continues to abound. People are concerned about such issues as brain development and conditions like autism in children. This is the first meaningful evidence into the safety of vaccination from the standpoint of early offspring neurodevelopment.”

Co-authors: All from UCSF, the paper’s co-authors are Marcelle Cedars, MD; Karla Lindquist, PhD; Somer Bishop, PhD; Young-Shin Kim, MD, MPH, PhD; Amy Kaing, MD; Mary Prahl, MD; Stephanie Gaw, MD, PhD; Jamie Corley, BS; Elena Hoskin, MS; Yoon Jae Cho, MD; and Elizabeth Rogers, MD.

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Is Your Dog Safe from Wolf Spider Venom?

According to recent studies, America is home to at least 60 species of spiders that can bite people.

While a spider bite may seem like your worst nightmare, it’s not just you who needs to watch out for fanged critters-your pet may be at risk, too.

But, fear not. With a little preparedness and knowledge, you can enjoy walks without worrying about what’s lurking in the grass. In this article, we’ll discuss one of the most common arachnids in America: the wolf spider.

So, are wolf spiders poisonous to dogs? Read on to find out more.

What is a Wolf Spider?

Wolf spiders are large arachnids that are often mistaken for tarantulas due to their robust, hairy bodies. These spiders are agile hunters, primarily active at night, and are known for their excellent eyesight.

The wolf spiders you and your dog are likely to encounter belong to an incredibly diverse group, with over 2,300 species identified worldwide. They have adapted to a wide range of environments, from temperate forests to arid deserts and everything in between. You can even find them in your backyard.

If you’ve been noticing these unwanted guests around your home or garden, check out this info on getting rid of wolf spiders.

Are Wolf Spiders Dangerous?

Wolf spiders possess large jaws and venomous bites which they use to hunt insects and other arachnids. Wolf spider venom is toxic, working fast to paralyze or immobilize its prey, making it easier for the spider to subdue and consume them.

However, the venom is not potent enough to pose a threat to larger mammals like humans or dogs. Moreover, they are more inclined to retreat or flee when faced with a perceived threat rather than resorting to biting.

Are Wolf Spiders Poisonous to Dogs?

Now, let’s address the question at hand: Can wolf spider venom harm your beloved canine companion?

In short: No… at least not seriously.

While wolf spider bites can be painful for dogs, they are very rarely life-threatening. The severity of the bite’s effects depends on the individual dog’s size, sensitivity, and existing health conditions. Here are some common symptoms of wolf spider bites in dogs:

  • Localized swelling around the bite
  • Signs of pain and discomfort
  • Licking or scratching the bite
  • Redness and Inflammation
  • Lethargic behavior

Your furry friend’s well-being is a top priority. If you suspect your dog has been bitten, always consult your veterinarian for guidance and prompt wolf spider bite treatment.

Wolf Spider Bites on Dogs Explained

So, are wolf spiders poisonous to dogs? Generally, these creatures do not pose a severe threat to dogs. However, if you live in an area where they’re common, understanding the risks can help ensure that your beloved pet remains safe from wolf spider venom.

Remember that vigilance and prompt action can go a long way in protecting your furry companion. If you suspect a spider bite, it is always a good idea to consult with a vet for advice and treatment if needed.

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Relief Factor Reviews: Does It Work and Is It Safe?

Relief Factor is a dietary supplement created by Promedev to alleviate joint pain. According to Relief Factor, its anti-inflammatory properties target the root cause of the problem. They can help reduce or eliminate pain without using harmful drugs.

Each serving of Relief Factor contains two soft gels and two capsules, and it is marketed as a product that provides significant pain relief, smoothing everyday physical activities. How do dietary supplements alleviate pain? Is it feasible to delay muscle and joint damage and avoid pain in old age? This dietary supplement may change your life. Read on to find out.

What is Relief Factor?

Relief Factor by Promedev is a dietary blend of herbal ingredients that relieves pain. It’s important to note that this product isn’t a pain medication but addresses the underlying issue causing the pain. Relief Factor comes in a small packet that contains soft gels and capsules. Daily use can help reduce inflammation, improve joint mobility, and alleviate stiffness.

Relief Factor Active Ingredient

Relief Factor contains a combination of ingredients that are believed to have pain-relieving properties. It constitutes:

  1. Omega-3 Fatty Acids: Omega-3 fatty acids, particularly EPA (Eicosapentaenoic Acid) and DHA (Docosahexaenoic Acid), are critical for overall health and have been associated with inflammation reduction.
  2. Turmeric Phospholipid: Turmeric is a plant extract rich in curcumin, a potent antioxidant with anti-inflammatory properties. It has been used for generations in traditional medicine to maintain healthy joints, reduce inflammation, and boost the efficiency of other antioxidants.
  3. Epimedium: Epimedium, commonly known as horny goat weed, is a plant that has traditionally been utilized in Chinese medicine. It contains icariin, a flavonoid with aphrodisiac qualities and the potential to aid with inflammation and oxidative stress.
  4. Japanese Fleeceflower: Japanese fleeceflower, sometimes known as Japanese knotweed, contains resveratrol, an antioxidant and anti-inflammatory molecule.

Relief Factor Review: Pros and Cons

Pros:

  • Many of the Relief Factor ingredients are proven to relieve pain and treat joint issues.
  • Free of wheat and gluten
  • Supports a healthy immune system.

Cons:

  • Clinical tests demonstrate that the majority of the proven substances are present in dosages that are insufficient to make Relief Factor operate.
  • There have been no clinical trials to establish that some of the chemicals in Relief Factor actually function in humans.
  • There have been several consumer complaints concerning side effects, lack of efficacy, bad customer service and business tactics, and even that it may aggravate already severe pain.
  • The Relief Factor cost is quite high.

Best Relief Factor Alternatives

  • FlexAgain – The Best Alternative Overall: FlexAgain is now the leading joint pain supplement on the market, outperforming Relief Factor in effectiveness. It not only contains higher doses of the therapeutic substances found in Relief Factor, but it also includes even more compounds with high-quality alternatives scientifically proven to assist joint health.
  • Omega-3 Fatty Acids: Omega-3 fatty acids, which are present in fish oil, flaxseed oil, and hazelnuts, have been demonstrated to reduce inflammation and promote joint health.
  • Turmeric/Curcumin: Curcumin, which is found in turmeric, possesses potent anti-inflammatory properties. Incorporating turmeric into meals or consuming turmeric supplements can be a more cost-effective substitute for Relief Factor.
  • Glucosamine and Chondroitin: Glucosamine and chondroitin are natural chemicals widely researched for their potential advantages for joint health. These supplements are less expensive than Relief Factor and may assist with joint pain and inflammation, especially in people with osteoarthritis.

Is Relief Factor Legit Or Fake?

Despite its popularity in the supplement industry, Relief Factor has few products available. The online sharing of information is limited, and there are few user reviews. It claims to help with inflammation and pain, affecting mobility, but its constituents must be more diverse to support these claims.

Although Relief Factor appears to be a risk-free option with no known adverse effects, exercising caution before purchasing it is prudent. Determine whether you require this product and whether your body can receive and tolerate its constituents. Then, evaluate its efficacy in light of your routine, diet, and lifestyle, and use this product only if you genuinely require it.

Conclusion

Relief Factor is marketed as an ideal therapeutic agent for individuals with joint pain, and it is claimed that a month’s supply is all you will need to resume your previous lifestyle. Unfortunately, our Relief Factor review should have made it abundantly evident that the manufacturer’s lofty claims must be more accurate. Our findings and customer reviews make it clear that Relief Factor is a supplement you should avoid at all costs due to low ingredient dosages, unproven ingredients, a comparatively high price tag, lackluster efficacy, and appalling customer service.