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Entertainment

AT&T y Verizon tienen problemas en todo el país

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(NEXSTAR) – Cómo se podría sentir Como un déjà vu para algunosLos clientes de AT&T y Verizon informaron problemas con su servicio telefónico el martes, especialmente cuando intentaban llamarse entre sí.

Los informes de usuarios sobre problemas de DownDetector para clientes de AT&T y Verizon comenzaron al mediodía CT del martes y aumentaron a lo largo de la tarde antes de alcanzar su punto máximo alrededor de las 4:15 p.m. CT.

a aviso Verizon dice que aunque su red funciona normalmente, “algunos clientes, principalmente en el noreste y el medio oeste, están experimentando problemas al llamar o enviar mensajes de texto a clientes atendidos por otro proveedor. Seguimos monitoreando la situación”.

AT&T reconoció un problema similar, diciendo en un declaración “El problema nacional… está afectando la capacidad de los clientes para completar llamadas entre operadores. Los operadores están trabajando lo más rápido posible para diagnosticar y resolver el problema”.

Aproximadamente a las 4:45 p. m., hora de El Cairo, AT&T Él explicó Aunque existe un “problema conocido que afecta las llamadas entre operadores”, no afecta las llamadas entre sus clientes.

A las 4:20 p. m. CT, DownDetector mostró problemas adicionales informados por los usuarios con Cricket Wireless, propiedad de AT&T, así como con Consumer Cellular y US Cellular.

Los informes de cortes de energía continuaron, pero disminuyeron a lo largo de la noche. A las 8 p.m. CT, DownDetector mostró menos de 350 informes de problemas con AT&T Wireless y menos de 30 informes de problemas con Cricket Wireless.

El problema también apareció al principio. Impacto en las llamadas realizadas al 911. Las autoridades de emergencia en Virginia dijeron que AT&T les notificó sobre cortes de energía en varios estados, aunque la compañía dijo cnn La notificación se activó y se envió por error.

La semana pasada, los clientes de Verizon informaron, principalmente en el Medio Oeste y en algunos estados del oeste. Su servicio celular fue interrumpido. Algunos le dijeron a KRON de Nexstar que estaban No se pueden hacer llamadas telefónicas.

En febrero, los clientes de AT&T lidiaron con… Horas de interrupción Lo que los dejó sin poder hacer llamadas ni utilizar sus datos móviles. Días después, AT&T dijo que lo haría. Aplica automáticamente un crédito de $5 A las cuentas de clientes afectados.

AT&T explicó en un comunicado de febrero que se cree que la interrupción se produjo “debido a la implementación y ejecución de un proceso incorrecto a medida que ampliamos nuestra red”.

Ni AT&T ni Verizon dijeron qué causó la interrupción del martes.

Esta es una historia en desarrollo; vuelva a consultarla para obtener actualizaciones.

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Life Style

Interrupción del servicio de AT&T: si su teléfono dice SOS, esta podría ser la razón

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Si eres usuario de AT&T y tu teléfono está en modo SOS hoy, no estás solo.

Parece que la red puede estar caída en los EE. UU., tanto para usuarios de iPhone como de Android. esto ha sucedido En febrero (junto con varias otras redes)Parece que la segunda vuelta está ocurriendo ahora.

¿Qué está sucediendo?

Varios cientos de usuarios de AT&T informaron interrupciones del servicio en las últimas 24 horas. de acuerdo a detector de bajada, más de 1130 usuarios informaron problemas de servicio a las 7 a.m. ET. La mayoría informó problemas con sus teléfonos móviles (58 por ciento), mientras que otros experimentaron problemas con su Internet fijo (14 por ciento).

(Divulgación: Downdetector es propiedad de la empresa matriz de Mashable, Ziff Davis).

Velocidad de la luz triturable

¿Dónde está pasando esto?

La información sobre Downdector indica cortes de energía que ocurren en todo el país. Algunas personas han notado que su iPhone está en modo SOS.

Algunos usuarios reportaron problemas hace tres días, diciendo que no recibían señal móvil ni servicios de Internet. Esto ha aumentado significativamente hoy. Muchos usuarios también recurrieron a X (oficialmente Twitter) para desahogarse sobre el servicio faltante, o comunicarse con AT&T para obtener ayuda.

Cuenta de ayuda de AT&T Ha estado respondiendo a estas consultas y quejas y solicita a los usuarios que compartan sus códigos postales o les envíen mensajes directos para obtener más ayuda.

Mashable proporcionará actualizaciones sobre esta historia a medida que llegue más información.



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News

FCC Fines AT&T, T-Mobile and Verizon Almost $200 Million for Illegally Sharing Customer Location Data

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The United States Federal Communications Commission (FCC) today announced [PDF] that it has fined AT&T, Verizon, and Sprint/T-Mobile $196 million collectively for illegally selling access to customer location information without consent.

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Sprint and T-Mobile (now merged into T-Mobile) have been fined $12 million and $80 million, respectively. Verizon has been fined almost $47 million, and AT&T has been fined more than $57 million.

The FCC first began investigating the four major U.S. carriers in 2019 after they were found selling real-time location information from customer devices to third-party data aggregators, which led to that location data being sold a second time to private investigators, bounty hunters, law enforcement agencies, credit card companies, and more.

Following the investigation, the FCC confirmed that wireless carriers had violated federal law by sharing consumer location data. Fines were proposed back in 2020, but carriers were given an opportunity to provide evidence and legal arguments against the decision before the fines were formally imposed.

The fines vary based on the length of time that each carrier sold access to customer location information without safeguards, and the number of entities that were provided access. The FCC determined that carriers were obligated to protect the personal information of their customers, which they did not do.

“Our communications providers have access to some of the most sensitive information about us. These carriers failed to protect the information entrusted to them. Here, we are talking about some of the most sensitive data in their possession: customers’ real-time location information, revealing where they go and who they are,” said FCC Chairwoman Jessica Rosenworcel. “As we resolve these cases – which were first proposed by the last Administration – the Commission remains committed to holding all carriers accountable and making sure they fulfill their obligations to their customers as stewards of this most private data.”

The four carriers had different practices, but each carrier relied on contract-based assurances that the data aggregators purchasing the real-time location information would get consent from customers before accessing their location, which did not happen. Even after learning that data was being misused in this way, the FCC says the carriers “continued to sell access to location information without taking reasonable measures to protect it from unauthorized access.”

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AT&T Notifying Customers About Massive Data Leak

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AT&T this week is letting customers and former customers know about a major data leak, and it is sending out emails and resetting passcodes to prevent unauthorized account access.

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7.6 million customers and 65.4 million former customers have had their passcodes stolen and have had sensitive data leaked. AT&T claims that there was no unauthorized access to its systems resulting in the theft of the data set, with the information obtained several years ago.

Back in 2021, a hacking group said that it had stolen information on 70 million AT&T customers. AT&T at the time said that it had not suffered a breach, and the company still insists that the data did not come from its systems. Customer information leaked includes names, addresses, birth dates, AT&T account numbers, phone numbers, email addresses, and social security numbers, along with passcodes.

The data was not made public until March 2024, but now that it is out in the wild, AT&T has initiated passcode resets and says that it is working with external cybersecurity experts to further analyze the situation.

The company says leaked data does not include financial information or call history, and it will be providing complimentary identity theft and credit monitoring services for those who had their personal information compromised.

AT&T has determined that AT&T data-specific fields were contained in a data set released on the dark web. While AT&T has made this determination, it is not yet known whether the data in those fields originated from AT&T or one of its vendors.

With respect to the balance of the data set, which includes personal information such as social security numbers, the source of the data is still being assessed. Based on our preliminary analysis, the data set appears to be from 2019 or earlier, impacting approximately 7.6 million current AT&T account holders and 65.4 million former account holders. Currently, AT&T does not have evidence of unauthorized access to its systems resulting in theft of the data set.

Impacted current and former customers will be receiving a letter or an email from AT&T.

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Featured

AT&T resets thousands of user passwords as it confirms breached data was its own after all

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American telecommunications behemoth AT&T has finally confirmed the authenticity of the 2021 data breach that spilled sensitive user information on the dark web, and has initiated a mass reset of user passcodes.

Roughly three years ago, privacy blog RestorePrivacy broke the news of a hacker selling sensitive data belonging to more than 70 million AT&T customers. The data allegedly contained people’s names, phone numbers, postal addresses, email addresses, social security numbers, and dates of birth. 

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AT&T denies leaked data of 70 million people is from its systems

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A hacker is selling a huge archive on the dark web, claiming it originated from a 2021 data breach at American telecommunications giant AT&T – however the company denies the data originated from its servers.

BleepingComputer reported a threat actor with the alias ShinyHunters posted an ad on the RaidForums for the sale of sensitive data belonging to 71 million AT&T customers.

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