The iPad was the fastest-selling new product line in Apple history. Photo: iPad April 30, 2010: Almost a month after the first-gen iPad went on sale, the first Wi-Fi + 3G iPads arrive in the hands of U.S. customers. The devices ship in boxes identical to the Wi-Fi-only models, but with an additional sticker noting … Read more
Apple has been soliciting Vision Pro feedback since the device launched, but this week, the company has picked up on sending out surveys. We’ve had several reports from Vision Pro customers who have been asked to share their thoughts about the device. Apple asks about Vision Pro satisfaction, environment usage, favorite features, what it’s being … Read more
Apple today sent an email to some iPhone Upgrade Program members to inform them that their previously-completed iPhone trade-in has been “canceled,” but the email was almost certainly sent in error based on the circumstances. Apple told customers it never received their iPhone, even though they sent it in months ago. In many cases, the … Read more
Slack just rolled out its AI tools to all paying users, after releasing them to a select subset of customers earlier this year. The company’s been teasing these features since last year and, well, now they’re here. The AI auto-generates channel recaps to give people key highlights of stuff they missed while away from the … Read more
B2C e-commerce businesses have set the customer experience bar high for B2B e-commerce business. They are struggling with cost-of-living increases, supply chain shortages, and current economic uncertainties but now the pressure is on them to deliver more Amazon-like experiences as customers expect their physical and digital interactions to be more personalized. B2B businesses must have … Read more
AT&T this week is letting customers and former customers know about a major data leak, and it is sending out emails and resetting passcodes to prevent unauthorized account access. 7.6 million customers and 65.4 million former customers have had their passcodes stolen and have had sensitive data leaked. AT&T claims that there was no unauthorized … Read more
A lawsuit targeting Apple’s refusal to allow apps to support cryptocurrency transactions was today tossed out by a San Francisco judge, reports Reuters. The lawsuit, which was filed by Venmo and Cash App customers, claimed that Apple drove up the fees charged by Venmo and Cash App by not letting payment apps facilitate cryptocurrency transactions. … Read more
It is Friday, March 8 in New Zealand and Australia, which means customers who pre-ordered one of the new machines in those two countries are receiving their MacBook Air models. Introduced on Monday of this week, the updated 13.6-inch and 15.3-inch MacBook Air models are equipped with the same M3 chip that was introduced in … Read more
Dropbox is looking to take its cloud storage service to a new level. Imagine cloud storage that doesn’t just hold your files but also intelligently organizes them, predicts your needs, and streamlines your workflow. This is the vision behind the recent collaboration between Dropbox and NVIDIA, two giants in their respective fields coming together to … Read more