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‘These team conversations have been tough’ – Sonos power-users really don’t like its new app, and the company responds, including asking for feedback

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Sonos, maker of quality audio kit and some of the best wireless speakers out there, has released a new mobile app for connecting and controlling Sonos devices – but not everyone is happy with the change.

A large number of users are complaining about the new companion app, which was substantially redesigned after years of “extensive user research” and released to iOS and Android users on May 7 alongside a new browser application for desktop. App marketplaces have been flooded with one-star reviews since the new version dropped.



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