Something strange is going on with Amazon Prime Video. A report from news site Cord Busters originally claimed that the tech giant quietly pulled the plug on the service in the United Kingdom. If you head over to Amazon Prime’s UK page, you’ll notice that Prime Video isn’t among the list of plans near the … Read more
Nextcloud has announced a collaboration with a number of major European players in the cloud storage industry to leverage access to their upcoming on-premise ‘artificial intelligence (AI) as a service’ features, promising GDPR compliance in a cottage industry fraught with privacy concerns. Claiming that demand for AI functionality is high amongst its customers, OVHCloud’s AI … Read more
With AI becoming more mainstream, we’re at the stage now where organizations are actively starting to experiment and identify ways it could help them to improve customer engagement. Recent research carried out by Twilio has revealed that 79% of UK IT teams are actively implementing AI to varying degrees, or are in the advanced stages … Read more
In the increasingly competitive world of the best streaming services, the hard bit isn’t just deciding what to watch – it’s deciding which service to subscribe to in the first place. With prices going up and wages… not so much, more and more of us are starting to think much more critically about the services we … Read more
Roku customers are threatening to stop using, or to even dispose of, their low-priced TVs and streaming gadgets after the company appears to be locking devices for people who don’t conform to the recently updated terms of service. This month, users on Roku’s support forums reported suddenly seeing a message when turning on their Roku … Read more
Apple has announced that it is expanding its Self-Service Repair program for the Mac, the program now covers models of the MacBook Pro and iMac that are powered by the Apple M3 processors. Apple has said that from March the new Self Service Repair program will be available in the US for the M3 powered … Read more
Samsung has announced that it is launching a movie VOD service for Samsung TV Plus in its home country of Korea, and they plan to work with KT Alpha to bring VOD content to the platform in Korea. Samsung has said that there will be around 150 titles available by the end of 2023 and … Read more
Apple has announced the expansion of its Self Service Repair program, which provides repair manuals and genuine Apple parts to consumers and independent repair shops. The program now covers iPhone 15 models and recent Macs powered by Apple’s new M2 chips. Apple also introduced a new diagnostic tool called Apple Diagnostics for Apple Self Service … Read more
In today’s competitive business landscape, providing exceptional customer service is crucial for success. Businesses that prioritize customer satisfaction are more likely to retain customers, attract new ones, and achieve long-term growth. ChatGPT, a large language model developed by OpenAI, has emerged as a powerful tool that can transform customer service operations and enhance the overall … Read more
If you would like to learn more about the meaning of XaaS, or Everything as a Service, this quick guide will provide an overview of the broad category. Xaas represents a shift in how businesses and individuals access and use technology. Traditionally, companies would invest in physical hardware and software, requiring significant capital investment, maintenance, … Read more