Samsung is bringing unlimited battery repairs to Samsung Care+, its premium after-sales service plans. However, the Samsung Care+ and Samsung Care+ with Theft and Loss plans are getting pricier by $2 per month in the USA with this change. This change is happening from May 2024.
This change was spotted by Android Authority.
Samsung Care+ is getting unlimited battery repairs but also gets pricier
Samsung Care+ is Samsung’s premium after-sales service plan that offers free or discounted repairs for accidental damage. It was launched a few years ago and has two tiers. Both of them are getting unlimited battery repairs. However, there are a few conditions to note. The battery will only be replaced with a new one if the older battery’s health has reduced to 79% or lower. The battery health will be identified by Samsung’s diagnostic test.
Moreover, the battery will be repaired for free only if the device hasn’t received accidental damage. The battery repair option will only be available through walk-in or mail-in modes. All current Samsung Care+ subscribers have been sent notifications for these changes.
Samsung Care+ and Samsung Care+ with Theft and Loss plans don’t come cheap. The prices of these plans also vary by the device. These plans currently cost anywhere from $8 to $18 per month, depending on the device. However, starting May 2024, the prices will go up to $10-$20 per month.
What is Samsung Care+?
Samsung Care+ is the company’s premium after-sales service plan that offers unlimited repairs, drops and spills repairs, and repairs for mechanical breakdowns (after the one-year standard warranty ends). It also offers screen repairs for just $29. Samsung also offers 24×7 expert support for device-related issues.
It also offers users peace of mind, as all repairs are done by Samsung-certified service centers or technicians. Under this plan, only genuine parts are used for repairs.
Samsung Care+ is available for laptops, smartphones, smartwatches, tablets, and wireless earbuds. Samsung Care+ with Theft and Loss plans are available for only smartphones, smartwatches, and tablets. It costs more than the Samsung Care+ plan, though.